Emergency Medical Dispatcher — Critical Response & Protocols

911 Emergency Communications; Kaiser (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Medical Dispatcher opportunities in Kaiser, MO, involve handling urgent medical calls, gathering patient and incident information, and coordinating EMS resources. Training, certification, and assignment determine duties, with potential overnight shifts, weekends, and overtime.

Responsibilities include confirming location and access, prioritizing calls, and delivering approved instructions while maintaining protocol oversight and documentation.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatcher opportunities in Kaiser, MO, involve handling urgent medical calls, gathering patient and incident information, and coordinating EMS resources. Training, certification, and assignment determine duties, with potential overnight shifts, weekends, and overtime.

Responsibilities include confirming location and access, prioritizing calls, and delivering approved instructions while maintaining protocol oversight and documentation.