Emergency Communications Specialist (Police Dispatch)

Regional 911 Intake Solutions; Aransas Pass (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Paid leave

Employee assistance

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions in Aransas Pass, TX, is seeking Police Dispatchers to support law enforcement operations by receiving calls, dispatching officers, and maintaining records systems. This role emphasizes accuracy in locations, descriptions, safety information, and timely updates to officers in the field.

Applicants should have a high school diploma or equivalent; entry-level training is possible, with opportunities for experienced dispatch work and related certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Aransas Pass, TX, is seeking Police Dispatchers to support law enforcement operations by receiving calls, dispatching officers, and maintaining records systems. This role emphasizes accuracy in locations, descriptions, safety information, and timely updates to officers in the field.

Applicants should have a high school diploma or equivalent; entry-level training is possible, with opportunities for experienced dispatch work and related certifications.