Emergency Communications Specialist - Dispatcher

National Public Safety Careers; Michigan; Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health coverage

Paid leave

Professional development

Résumé du poste

National Public Safety Careers is recruiting for Public Safety Dispatcher roles in Eastlake, MI. Responsibilities include taking calls, dispatching police/fire/EMS, and coordinating resources using CAD, mapping, telephone, and radio systems.

Required are a high school diploma or equivalent, accurate typing, active listening, clear communication, and the ability to multitask in a fast-paced environment. Certifications vary by services and jurisdiction, with continuous training expected.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction's training standards.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Connaissances

Active listening

Clear communication

Typing speed

Multitasking

Formation

High school diploma or GED

Outils

CAD system

Telephone systems

Mapping software

Radio dispatch systems

Description du poste

National Public Safety Careers is recruiting for Public Safety Dispatcher roles in Eastlake, MI. Responsibilities include taking calls, dispatching police/fire/EMS, and coordinating resources using CAD, mapping, telephone, and radio systems.

Required are a high school diploma or equivalent, accurate typing, active listening, clear communication, and the ability to multitask in a fast-paced environment. Certifications vary by services and jurisdiction, with continuous training expected.