Emergency Communications Specialist – 24/7 Dispatch

PARISH OF NATCHITOCHES SHERIFF & EX-OFFICIO; Natchitoches (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

PARISH OF NATCHITOCHES SHERIFF & EX-OFFICIO in Natchitoches, LA, seeks a 911 Dispatcher (Communications Deputy) to receive and evaluate calls and dispatch emergency services.

Responsibilities include answering emergency and administrative lines, maintaining logs and equipment, and supporting public safety operations in a fast-paced control room. Eligibility includes 21+ age, high school diploma, clean record, and basic computer skills.

Qualifications

• Must be at least 21 years of age and have a high school diploma or equivalency.
• No felony, drug, or domestic violence convictions; pass pre-employment screenings.
• Must possess valid Louisiana driver’s license; be able to communicate orally and in writing; basic computer skills.

Responsibilities

• Answers emergency services phones, records information, and dispatches units.
• Responds to administrative phones and requests and directs to appropriate agencies.
• Maintains logs, charts, and recordings for investigations and admin actions.
• Maintains reference materials, manuals, and SOPs for quick access.
• Operates and maintains computers, CAD, mapping and other systems.
• Attends staff meetings and in-service trainings to improve skills.
• Performs routine office tasks and assists the public and agencies.
• Other duties as assigned.

Education

One year of training in database management, records, clerical, customer service or a closely related field

Job description

PARISH OF NATCHITOCHES SHERIFF & EX-OFFICIO in Natchitoches, LA, seeks a 911 Dispatcher (Communications Deputy) to receive and evaluate calls and dispatch emergency services.

Responsibilities include answering emergency and administrative lines, maintaining logs and equipment, and supporting public safety operations in a fast-paced control room. Eligibility includes 21+ age, high school diploma, clean record, and basic computer skills.