Fire Communications Dispatcher — Critical Incident Coordination

911 Emergency Communications; Natchez (MS); On-site; USD 40,000 - 55,000; Full time

Job summary

911 Emergency Communications in Natchez is seeking capable Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, document it accurately, and dispatch appropriate resources while maintaining clear radio communications.

Flexibility to work overnight shifts, weekends, and holidays is important to cover emergency staffing needs. Entry into fire dispatch training or certification may be required for specific postings.

Qualifications

• High school diploma or GED required with some dispatch training.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort using computer systems, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Ability to work under pressure

Education

High school diploma or GED

Fire dispatch training/certification preferred

Job description

911 Emergency Communications in Natchez is seeking capable Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, document it accurately, and dispatch appropriate resources while maintaining clear radio communications.

Flexibility to work overnight shifts, weekends, and holidays is important to cover emergency staffing needs. Entry into fire dispatch training or certification may be required for specific postings.