Emergency Communications Specialist

Public Safety Dispatch Network; Creston (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network in Creston, IA seeks Police Dispatcher to support law enforcement operations by receiving requests and maintaining reliable communication with officers. Duties may include call taking, radio dispatch, and records-system tasks, depending on agency needs.

The role requires accurate location descriptions, clear information exchange, and the ability to work nights, weekends, or rotating shifts. Training may be provided; CJIS access and background checks apply.

Qualifications

• High school diploma or equivalent typically required.
• Must be able to type accurately and understand spoken information.
• Clear radio communication and strong jurisdictional geography knowledge may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Multitasking

Listening

Communication

Education

High school diploma or equivalent

Tools

Criminal Justice Information Systems

Job description

Public Safety Dispatch Network in Creston, IA seeks Police Dispatcher to support law enforcement operations by receiving requests and maintaining reliable communication with officers. Duties may include call taking, radio dispatch, and records-system tasks, depending on agency needs.

The role requires accurate location descriptions, clear information exchange, and the ability to work nights, weekends, or rotating shifts. Training may be provided; CJIS access and background checks apply.