Emergency Communications Specialist

Regional 911 Intake Solutions; Town of Rib Lake (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Rib Lake, Wisconsin seeks Police Dispatcher to receive emergency and nonemergency calls, document locations, and coordinate with officers to ensure public safety. The role may involve monitoring radio traffic, relaying updates, and coordinating with neighboring agencies.

The position requires a high school diploma or GED, strong typing, listening, and clear radio communication skills, along with ability to learn jurisdictional geography and access to records

Qualifications

• High school diploma or equivalent is commonly required.
• Ability to type accurately and understand spoken information.
• Clear radio communication is essential.
• Access to criminal justice information systems may require screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Listening skills

Attention to detail

Education

High school diploma or GED

Tools

Records management systems

Job description

Regional 911 Intake Solutions in Rib Lake, Wisconsin seeks Police Dispatcher to receive emergency and nonemergency calls, document locations, and coordinate with officers to ensure public safety. The role may involve monitoring radio traffic, relaying updates, and coordinating with neighboring agencies.

The position requires a high school diploma or GED, strong typing, listening, and clear radio communication skills, along with ability to learn jurisdictional geography and access to records