Emergency Communications Specialist

National Public Safety Careers; Kennewick (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator opportunities in Richland, WA. These roles coordinate emergency and nonemergency requests, verify locations, and operate CAD, telephone, mapping, and radio systems to support responders in a high-stakes environment.

Applicants should have a high school diploma or equivalent, demonstrate accurate typing, active listening, clear communication, and the ability to multitask across responsibilities.

Qualifications

• Typing accuracy and speed is important for dispatcher work.
• Active listening and clear verbal communication are essential.
• Ability to switch between tasks and manage multiple information streams.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator opportunities in Richland, WA. These roles coordinate emergency and nonemergency requests, verify locations, and operate CAD, telephone, mapping, and radio systems to support responders in a high-stakes environment.

Applicants should have a high school diploma or equivalent, demonstrate accurate typing, active listening, clear communication, and the ability to multitask across responsibilities.