Emergency Communications Specialist

Regional 911 Intake Solutions; Elyria (OH); On-site; USD 36,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Elyria, OH. You will handle emergency and nonemergency calls, document details, and coordinate with officers to ensure rapid, accurate responses from a central communications hub.

Applicants should have a high school diploma, strong typing and listening skills, and the ability to learn CJIS systems. The role may involve night, weekend, and rotating shifts, with training provided.

Qualifications

• High school diploma or equivalent required. Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Listening skills

Clear radio communication

Geography knowledge

CJIS access

Education

High school diploma or equivalent

Tools

CJIS systems

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Elyria, OH. You will handle emergency and nonemergency calls, document details, and coordinate with officers to ensure rapid, accurate responses from a central communications hub.

Applicants should have a high school diploma, strong typing and listening skills, and the ability to learn CJIS systems. The role may involve night, weekend, and rotating shifts, with training provided.