Emergency Communications Dispatcher

Regional 911 Intake Solutions; Olmsted Falls (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Olmsted Falls, OH is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance, maintaining radio communications, and handling records-system duties. Dispatchers may perform call taking, radio dispatch, and related tasks depending on the agency.

Successful candidates will type accurately, understand spoken information, and relay critical details to officers while monitoring radios and coordinating with neighboring

Qualifications

• High school diploma or recognized equivalent is commonly required; some vacancies offer training.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Ability to learn jurisdictional geography and operate under security protocols may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Radio communications

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Olmsted Falls, OH is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance, maintaining radio communications, and handling records-system duties. Dispatchers may perform call taking, radio dispatch, and related tasks depending on the agency.

Successful candidates will type accurately, understand spoken information, and relay critical details to officers while monitoring radios and coordinating with neighboring