Emergency Communications Specialist

Public Safety Dispatch Network; Edcouch (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Safety Dispatcher / Telecommunicator opportunities in Edcouch, TX. This role blends communication, technology, and careful decision-making as you manage emergency and nonemergency requests and coordinate with responders.

Operate CAD, telephone, mapping, and radio systems, verify locations, and maintain records while following agency procedures and ensuring caller and responder safety. Training and ongoing competency are required in a dynamic, public-safety environment.

Qualifications

• High school diploma or equivalent required, with training or certifications depending on services handled.
• Demonstrated accurate typing and listening skills, plus clear communication.
• Ability to switch between tasks and follow agency procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

Computer-aided Dispatch (CAD)

Radio systems

Mapping systems

Telephone systems

Job description

Public Safety Dispatcher / Telecommunicator opportunities in Edcouch, TX. This role blends communication, technology, and careful decision-making as you manage emergency and nonemergency requests and coordinate with responders.

Operate CAD, telephone, mapping, and radio systems, verify locations, and maintain records while following agency procedures and ensuring caller and responder safety. Training and ongoing competency are required in a dynamic, public-safety environment.