Emergency Communications Specialist

UNC Health Care; Chapel Hill (NC); On-site; USD 26,000 - 36,000; Part time

Job summary

UNC Health Care is seeking a per diem Communications Dispatcher to support hospital police operations in Chapel Hill. The role provides expert telecommunications during emergencies and routine monitoring, coordinating with police, fire, and medical personnel.

The position involves receiving and prioritizing emergency calls, disseminating information, and maintaining logs and CAD/RMS data. No licensure or prior experience is required; high school diploma or GED is sufficient.

Qualifications

• High School diploma or GED.
• No licensure or certification required.
• No experience is required.

Responsibilities

• Communications Systems: receives, prioritizes and documents calls, provides information to callers and logs using the dispatch system.
• Information Collection and Distribution: gathers caller data, prioritizes and transmits to hospital police/security; enters data into CAD and generates RMS reports.
• Monitors Fire Alarm Systems: acts as 24-hour liaison, conducts drills, documents alarms and dispatches officers per protocol.
• Regulated High Priority Monitoring: monitors regulated systems/cameras, dispatches for security breaches, and notifies the Incident Action Team.
• Surveillance and Alarms: operates surveillance/alarm systems, manages video, tests panic alarms, and documents deficiencies.

Skills

Emergency communications

Public safety coordination

Security monitoring

Documentation

Education

High School diploma or GED

Tools

CAD system

RMS report writing

Simplex Fire Alarm

Job description

UNC Health Care is seeking a per diem Communications Dispatcher to support hospital police operations in Chapel Hill. The role provides expert telecommunications during emergencies and routine monitoring, coordinating with police, fire, and medical personnel.

The position involves receiving and prioritizing emergency calls, disseminating information, and maintaining logs and CAD/RMS data. No licensure or prior experience is required; high school diploma or GED is sufficient.