Emergency Communications Officer (911 Dispatcher)

West Chester Township, Ohio; Olde West Chester (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

11 paid holidays

Paid leave, including vacation, sick,,

Health, Dental and Vision Benefits

Employer paid life insurance

Employee assistance program

Ohio Public Employees Retirement

Job summary

West Chester Township Emergency Communications Department is seeking a Communications Officer (Dispatcher) to answer emergency and non-emergency calls and dispatch Police, Fire and EMS using computer aided dispatch technology. Candidates must be able to work rotating shifts, nights, holidays and weekends in a high-stress, life-and-death environment.

The hourly pay rate is $28.20, and experience may be considered for the rate.

Qualifications

• Ability to communicate well verbally and in writing.
• Experience with emergency communications preferred.

Responsibilities

• Process emergency and non-emergency calls for service.
• Dispatch Police, Fire and EMS using computer aided dispatch technology.
• Provide information and assistance to co-workers and the public.

Skills

Verbal communication

Written communication

Rotating shifts

Education

High School diploma or equivalent

Tools

CAD system

Job description

West Chester Township Emergency Communications Department is accepting applications for the position of Communications Officer (Dispatcher). Candidate must have the ability to communicate well, verbally and in writing for the purpose of providing information and assistance to co-workers and the public on a daily basis. Communication Officers process emergency and non-emergency calls for service and dispatches Police, Fire and EMS using computer aided dispatch technology.

You must be able to work rotating shifts, nights, holidays and weekends; this is a stressful, demanding, fast paced job involving life and death situations.

The pay rate for this position is $28.20 per hour. Experience may be considered for rate.

The Community:

This position provides the exciting opportunity to serve Ohio's largest township and "One of America's Best Places to Live." West Chester is committed to superb customer service with an emphasis on integrity, fiscal responsibility and open communications. It is a lean and fiscally sound government known for providing exceptional services to a vibrant community.

Required Qualifications:

• High School diploma or equivalent

Preferred Qualifications:

• Communications/911 dispatch experience

Benefits:

• 11 paid holidays
• Paid leave, including vacation, personal and sick
• Comprehensive Health, Dental and Vision Benefits
• Employer paid life insurance
• Employee assistance program
• Participation in the Ohio Public Employees Retirement System

The selection process includes: pre-interview testing, panel interview, polygraph, background check, and drug screen.

West Chester Township is an equal opportunity employer.