Emergency Communications Dispatcher — Remote Options

Carroll County Government; Westminster (MD); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Overtime

Compensatory Time

Job summary

Carroll County Government is seeking an Emergency Communications Call Taker. The role handles 9-1-1 and administrative calls, provides critical instructions, and supports alarm monitoring and emergency response coordination from the New Windsor office.

Applicants need a high school diploma or GED and at least 1 year of related experience, plus the ability to obtain required certifications within a year. The position includes night/weekend work and benefits.

Qualifications

• High school diploma or GED with 1+ years experience.
• Comparable education/experience may substitute.
• Valid driver's license.

Responsibilities

• Receive 9-1-1 and administrative calls, provide pre-arrival instructions.
• Monitor alarms and coordinate with county agencies after hours.
• Compile reports and records as required by management or government agencies.
• Support NextGen 9-1-1 programs and test communication equipment.
• Maintain knowledge of emergency services and required certifications.

Skills

Keyboarding

Local Geography

Computer Aided Dispatch Software

Education

High school diploma or GED

1+ years of related experience

Comparable amount of education and experience substituted

Job description

Carroll County Government is seeking an Emergency Communications Call Taker. The role handles 9-1-1 and administrative calls, provides critical instructions, and supports alarm monitoring and emergency response coordination from the New Windsor office.

Applicants need a high school diploma or GED and at least 1 year of related experience, plus the ability to obtain required certifications within a year. The position includes night/weekend work and benefits.