Emergency Communications Dispatcher — Real-Time Police Support

Regional 911 Intake Solutions; Kyle (SD); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions in Kyle, SD is seeking qualified Police Dispatchers to handle emergency and nonemergency requests, document locations and details, and assign calls to officers while monitoring radio traffic for timely updates.

Ideal candidates will have a high school diploma, strong typing, clear radio communication, and the ability to learn jurisdictional geography; agency background checks and training are required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Kyle, SD is seeking qualified Police Dispatchers to handle emergency and nonemergency requests, document locations and details, and assign calls to officers while monitoring radio traffic for timely updates.

Ideal candidates will have a high school diploma, strong typing, clear radio communication, and the ability to learn jurisdictional geography; agency background checks and training are required.