Emergency Communications Dispatcher - Public Safety Impact

Public Safety Dispatch Network; Boston (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Paid leave

Employee assistance

Continuing education

Premium pay

Job summary

Public Safety Dispatch Network seeks qualified Police Dispatchers in Winthrop, MA. The role involves taking requests for assistance, prioritizing calls, and maintaining clear communication with officers to ensure safety.

The position may require night shifts, overtime, and strict adherence to confidential records policies. Candidates should have a high school diploma and strong typing and radio communication skills.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately and understand spoken information.
• Ability to communicate clearly by radio and learn jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Clear radio communication

Attention to detail

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network seeks qualified Police Dispatchers in Winthrop, MA. The role involves taking requests for assistance, prioritizing calls, and maintaining clear communication with officers to ensure safety.

The position may require night shifts, overtime, and strict adherence to confidential records policies. Candidates should have a high school diploma and strong typing and radio communication skills.