Emergency Communications Dispatcher (24/7 Shifts)

Regional 911 Intake Solutions; St. Johnsbury (VT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement plans

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions in Groton, VT is seeking Police Dispatchers to receive emergency and nonemergency requests, document details, and coordinate with officers. The role may involve rotating shifts and overtime, and requires accuracy under pressure.

Candidates should have a high school diploma, strong typing, listening, and radio communication skills, plus the ability to learn local geography and operate CJIS systems. Training is often provided by the agency.

Qualifications

• High school diploma or equivalent; training may be provided.
• Strong typing, listening, and radio communication skills.
• Ability to learn jurisdictional geography and work under pressure.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing speed

Radio communication

Multitasking

Clear diction

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions in Groton, VT is seeking Police Dispatchers to receive emergency and nonemergency requests, document details, and coordinate with officers. The role may involve rotating shifts and overtime, and requires accuracy under pressure.

Candidates should have a high school diploma, strong typing, listening, and radio communication skills, plus the ability to learn local geography and operate CJIS systems. Training is often provided by the agency.