Emergency Communications Dispatcher - Police, Fire & EMS

Regional 911 Intake Solutions; Port Gamble (WA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

EAP resources

Continuing education

Shift differentials

Certification incentives

Job summary

Regional 911 Intake Solutions in Port Gamble, WA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses and manage multi-discipline communications. The role requires precise call processing, unit dispatch, and radio coordination across police, fire, and EMS services.

A high school diploma or equivalent is commonly required; certifications or cross-training vary by agency. Expect shift work, overtime, and potential training for assigned dispatch disciplines.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Certifications or cross-training may be required depending on the assignment; verify in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Call prioritization

Multitasking

Team coordination

Education

High school diploma or equivalent

Tools

Public safety radio systems

Job description

Regional 911 Intake Solutions in Port Gamble, WA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses and manage multi-discipline communications. The role requires precise call processing, unit dispatch, and radio coordination across police, fire, and EMS services.

A high school diploma or equivalent is commonly required; certifications or cross-training vary by agency. Expect shift work, overtime, and potential training for assigned dispatch disciplines.