Emergency Communications Dispatcher — Join Lifesaving Team

Regional 911 Intake Solutions; Town of Elma (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Elma, NY. The role involves receiving emergency and nonemergency requests, documenting details, and coordinating with officers and agencies to ensure timely responses.

Required are a high school diploma and strong typing, listening, and radio communication skills. Dispatchers may work nights or weekends with varying schedules, and must be able to maintain calm under pressure while handling sensitive information and operating multiple

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately.
• Ability to understand spoken information and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing speed

Clear radio/telephone communication

Multitasking

Spoken language comprehension

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Elma, NY. The role involves receiving emergency and nonemergency requests, documenting details, and coordinating with officers and agencies to ensure timely responses.

Required are a high school diploma and strong typing, listening, and radio communication skills. Dispatchers may work nights or weekends with varying schedules, and must be able to maintain calm under pressure while handling sensitive information and operating multiple