Emergency Communications Dispatcher — Hartland

Regional 911 Intake Solutions; Hartland Township (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Hartland, MI recruits Police Dispatchers to receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers following agency procedures.

Dispatchers work at communications consoles with headsets and radios, may rotate shifts, and must complete background checks and security screening. A high school diploma or equivalent is commonly required, with on‑the‑job training for entry‑level roles.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced roles may require prior police dispatch work and certifications.
• Candidates should type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio comms

Multitasking

Geography knowledge

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Hartland, MI recruits Police Dispatchers to receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers following agency procedures.

Dispatchers work at communications consoles with headsets and radios, may rotate shifts, and must complete background checks and security screening. A high school diploma or equivalent is commonly required, with on‑the‑job training for entry‑level roles.