Emergency Communications Dispatcher

Regional 911 Intake Solutions; Lowellville (OH); On-site; USD 38,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Lowellville, Ohio, seeks police dispatchers to receive emergency and nonemergency requests, document locations, and coordinate with officers. You will monitor radio traffic and relay updates while ensuring accurate incident records.

A high school diploma or equivalent is commonly required; on-the-job training may be provided. Strong typing, clear radio communication, and geographical awareness are essential; background checks and security screening may apply.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior dispatch work and certifications.
• Candidates should be able to type accurately, understand spoken information, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Clear speech

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Lowellville, Ohio, seeks police dispatchers to receive emergency and nonemergency requests, document locations, and coordinate with officers. You will monitor radio traffic and relay updates while ensuring accurate incident records.

A high school diploma or equivalent is commonly required; on-the-job training may be provided. Strong typing, clear radio communication, and geographical awareness are essential; background checks and security screening may apply.