911 Emergency Dispatcher: Life-Saving Communications Pro

County Emergency Communications; Kingston Township (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Overtime pay

Job summary

County Emergency Communications in Kingston, OH seeks an Emergency Dispatcher to manage both emergency and nonemergency calls. You will confirm critical details, assess priorities, and enter data into CAD systems, coordinating with responders and maintaining secure records.

Responsibilities include monitoring radio traffic, updating crews, and providing caller instructions within training limits. A HS diploma or GED is required, with background screenings and certifications as applicable.

Qualifications

• High school diploma or GED commonly required.
• Typing, active listening, clear speech are essential.
• Basic computer proficiency is needed for record-keeping.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as needed.
• Provide approved caller instructions within training limits.
• Maintain records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Education

High school diploma or GED

Tools

Computer-aided Dispatch (CAD)

Job description

County Emergency Communications in Kingston, OH seeks an Emergency Dispatcher to manage both emergency and nonemergency calls. You will confirm critical details, assess priorities, and enter data into CAD systems, coordinating with responders and maintaining secure records.

Responsibilities include monitoring radio traffic, updating crews, and providing caller instructions within training limits. A HS diploma or GED is required, with background screenings and certifications as applicable.