Emergency Communications Dispatcher - 9-1-1 & Public Safety

Kaizen Lab Inc.; Duxbury (MA); On-site; USD 39,289 - 48,987; Full time

Benefits offered by this job

75% town / 25% employee paid health insurance

Defined benefit pension

12 paid holidays

Vacation pay

Sick leave

Dental insurance

Short-term and long-term disability insurance

Job summary

Kaizen Lab Inc. is hiring a Public Safety Dispatcher in Duxbury, MA. The role involves coordinating emergency responses for multiple communities and requires managing calls for service effectively under pressure.

Candidates should have strong communication skills, a high school diploma, and the ability to multitask. The position offers a full-time contract with various benefits, including health insurance and paid training.

Qualifications

• Must complete a comprehensive background check including criminal history.
• Must obtain certifications within six months of employment.
• Prior experience in public safety communications preferred.

Responsibilities

• Answer emergency 9-1-1 and non-emergency calls.
• Dispatch emergency services and maintain communication with field units.
• Maintain detailed records of calls and dispatch activities.

Skills

Strong verbal and written communication skills

Ability to remain calm under pressure

Basic computer literacy

Multitasking and prioritization

Interpersonal skills

Education

High school diploma or equivalent

Some college in relevant fields

Tools

Computer-Aided Dispatch (CAD)

Criminal Justice Information System (CJIS)

Job description

Kaizen Lab Inc. is hiring a Public Safety Dispatcher in Duxbury, MA. The role involves coordinating emergency responses for multiple communities and requires managing calls for service effectively under pressure.

Candidates should have strong communication skills, a high school diploma, and the ability to multitask. The position offers a full-time contract with various benefits, including health insurance and paid training.