Emergency Communications Dispatcher 24/7 Public Safety

Harris Fort Bend Emergency Services District 100; Houston (TX); On-site; USD 31,000 - 33,000; Full time

Job summary

Harris Fort Bend Emergency Services District 100 is seeking a dispatcher for multi-channel emergency radio and communications work in the WestCom Emergency Communications Center. You will receive and prioritize emergency and non-emergency calls, provide on-scene medical instructions when needed, and monitor unit statuses.

Role requires working 24-hour shifts in a 24/7 operation, with training pay of $22.50/hour and $24.00/hour after training.

Qualifications

• Experience in public safety dispatch or 911 call center preferred.
• Must be at least 21 years old with a high school diploma or GED; preferred additional education.

Responsibilities

• Receive, evaluate, and dispatch emergency and non-emergency calls using CAD and established protocols.
• Provide emergency medical instructions to callers until responders arrive.
• Monitor and maintain location and status of fire, EMS, and other units.
• Operate radio, telephone, CAD, and other communications equipment, including TDD/TTY systems.
• Complete required reports, logs, and equipment inspections.
• Work 24-hour shifts, overtime, holidays, and emergency call-backs in a 24/7 operation.

Skills

Emergency dispatch

Public safety operations

Verbal communication

Multitasking under pressure

Education

High school diploma or GED

Tools

CAD systems

Two-way radios

TDD/TTY systems

Telephones

Job description

Harris Fort Bend Emergency Services District 100 is seeking a dispatcher for multi-channel emergency radio and communications work in the WestCom Emergency Communications Center. You will receive and prioritize emergency and non-emergency calls, provide on-scene medical instructions when needed, and monitor unit statuses.

Role requires working 24-hour shifts in a 24/7 operation, with training pay of $22.50/hour and $24.00/hour after training.