Emergency Communications Dispatcher - 24/7 Police Support

Public Safety Dispatch Network; Great Barrington (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Training opportunities

Job summary

Public Safety Dispatch Network in Great Barrington, MA seeks Police Dispatcher professionals to receive emergency and nonemergency requests, document details, and assign calls to officers.

This role requires strong typing, clear radio communication, and the ability to learn local geography; onboarding includes background checks and security training, with potential shift work and overtime.

Qualifications

• High school diploma or equivalent required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Jurisdiction geography

Education

High school diploma

Job description

Public Safety Dispatch Network in Great Barrington, MA seeks Police Dispatcher professionals to receive emergency and nonemergency requests, document details, and assign calls to officers.

This role requires strong typing, clear radio communication, and the ability to learn local geography; onboarding includes background checks and security training, with potential shift work and overtime.