Emergency Communications Dispatcher

Regional 911 Intake Solutions; Saugatuck Township (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Saugatuck, MI seeks Police Dispatcher opportunities. Dispatchers handle emergency and nonemergency requests, log locations, coordinate with officers, and relay updates to keep incidents under control.

The role may involve night shifts, weekends, holidays, and overtime based on staffing and operational needs. A high school diploma is commonly required, with training provided for entry-level vacancies and potential certifications for advanced postings.

Qualifications

• High school diploma or recognized equivalent; training may be provided.
• Typing, listening, multitasking, and clear radio communication skills.
• May require additional security screening or certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Saugatuck, MI seeks Police Dispatcher opportunities. Dispatchers handle emergency and nonemergency requests, log locations, coordinate with officers, and relay updates to keep incidents under control.

The role may involve night shifts, weekends, holidays, and overtime based on staffing and operational needs. A high school diploma is commonly required, with training provided for entry-level vacancies and potential certifications for advanced postings.