Emergency Communications Dispatcher

Regional 911 Intake Solutions; East Jordan (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in East Jordan, MI seeks a Police Dispatcher to handle emergency and nonemergency calls, document scene details, and coordinate with officers and external agencies. The role requires accurate typing, sharp listening, and effective radio communication to ensure timely and safe outcomes.

Qualified candidates typically possess a high school diploma and may receive on-the-job training.

Qualifications

• Typing accurately and listening carefully under pressure.
• Clear radio communication and concise reporting.
• Ability to learn jurisdictional geography and operate dispatch software.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates on incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in East Jordan, MI seeks a Police Dispatcher to handle emergency and nonemergency calls, document scene details, and coordinate with officers and external agencies. The role requires accurate typing, sharp listening, and effective radio communication to ensure timely and safe outcomes.

Qualified candidates typically possess a high school diploma and may receive on-the-job training.