Emergency Communications Dispatcher

Regional 911 Intake Solutions; Bridgman (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Bridgman, MI seeks Police Dispatcher professionals to support law enforcement by handling emergency and nonemergency calls, coordinating with officers, and documenting critical details for rapid, safe responses.

These roles may require night, weekend, and holiday shifts, with training and potential advancement within public safety communications. Salary aligned with agency policy and experience.

Qualifications

• High school diploma or recognized equivalent required; training may be provided for entry-level positions.
• Able to type with accuracy and interpret spoken information clearly.
• Must communicate effectively by radio and understand jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other services as needed.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Clear listening

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Bridgman, MI seeks Police Dispatcher professionals to support law enforcement by handling emergency and nonemergency calls, coordinating with officers, and documenting critical details for rapid, safe responses.

These roles may require night, weekend, and holiday shifts, with training and potential advancement within public safety communications. Salary aligned with agency policy and experience.