Emergency Communications Dispatcher

Support New Bern LLC; New Bern (NC); On-site; USD 41,000 - 67,000; Full time

Job summary

The City of New Bern is seeking a PST/Telecommunicator to provide critical dispatch support for police, fire and EMS on a full-time basis in New Bern, NC. Applicants must demonstrate the ability to type at 25 words per minute and submit a typing test with their application.

Key duties include receiving calls, dispatching emergency personnel, operating radios and computer terminals, and maintaining logs; a high school diploma and DC I certification are required, with criminal background checks

Qualifications

• Typing requirement: 25 words per minute for application
• Education: high school graduate or equivalent
• Special requirement: DC I certification in NC

Responsibilities

• Receive police, fire and EMS service requests and dispatch resources
• Operate radios, telephone, switchboards, alarm systems and computer terminals
• Maintain warrants, logs and incident records; enter data in computer systems
• Complete related tasks and provide courteous service under stress

Skills

Typing 25 wpm

Education

High school diploma

Job description

The City of New Bern is seeking a PST/Telecommunicator to provide critical dispatch support for police, fire and EMS on a full-time basis in New Bern, NC. Applicants must demonstrate the ability to type at 25 words per minute and submit a typing test with their application.

Key duties include receiving calls, dispatching emergency personnel, operating radios and computer terminals, and maintaining logs; a high school diploma and DC I certification are required, with criminal background checks