Emergency Communications Dispatcher

Regional 911 Intake Solutions; Montague Township (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers for Montague, MI. Dispatchers receive emergency and nonemergency requests, document locations and details, assign calls to officers, monitor status and radio communications, and coordinate with neighboring agencies to ensure public safety.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training and background checks are commonly required by agencies.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers for Montague, MI. Dispatchers receive emergency and nonemergency requests, document locations and details, assign calls to officers, monitor status and radio communications, and coordinate with neighboring agencies to ensure public safety.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training and background checks are commonly required by agencies.