Emergency Communications Dispatcher

Regional 911 Intake Solutions; Middleville (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Middleville, MI is seeking Police Dispatchers to support law enforcement operations. The role involves receiving calls, maintaining clear radio communication, and coordinating with officers to manage incidents.

Ideal candidates will have a high school diploma, strong typing skills, and the ability to learn dispatch-record systems with security screening requirements. This is a full-time, on-site position with potential night/weekend shifts.

Qualifications

• High school diploma or equivalent required; training may be provided.
• Ability to type accurately and understand spoken information.
• Experience with dispatch records systems or ability to learn them.
• Security screening and background investigation required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Coordinate with neighboring agencies and other emergency services

Skills

Typing

Radio communication

Multitasking

Clear speech

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions in Middleville, MI is seeking Police Dispatchers to support law enforcement operations. The role involves receiving calls, maintaining clear radio communication, and coordinating with officers to manage incidents.

Ideal candidates will have a high school diploma, strong typing skills, and the ability to learn dispatch-record systems with security screening requirements. This is a full-time, on-site position with potential night/weekend shifts.