Police Dispatcher: Emergency Communications Specialist

Regional 911 Intake Solutions; Grand Ledge (MI); On-site; USD 42,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Grand Ledge, MI. Dispatchers receive emergency and nonemergency requests, document locations, and assign calls to officers while maintaining radio communication and incident records.

The role emphasizes accurate typing, clear radio communication, and learning jurisdictional geography. Candidates should be prepared for standard dispatcher training and background screening if required by the agency.

Qualifications

• High School Diploma or equivalent required.
• Must type accurately and communicate clearly by radio.
• Ability to understand spoken information and follow police dispatch procedures.
• Access to sensitive information may require background screening.

Responsibilities

• Receive emergency and nonemergency police calls and document details.
• Assign calls to officers according to priority and procedures.
• Monitor unit status, radio traffic, and incident updates.
• Coordinate with agencies and other emergency services as needed.
• Maintain accurate incident records and protect confidential information.

Skills

Typing accuracy

Multitasking

Radio communication

Geography knowledge

Education

High School Diploma or Equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Grand Ledge, MI. Dispatchers receive emergency and nonemergency requests, document locations, and assign calls to officers while maintaining radio communication and incident records.

The role emphasizes accurate typing, clear radio communication, and learning jurisdictional geography. Candidates should be prepared for standard dispatcher training and background screening if required by the agency.