Emergency Communications Dispatcher

Public Safety Dispatch Network; Mineral Wells (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Wells, TX seeks qualified dispatchers/telecommunicators to support emergency and nonemergency responses. You will manage information flow, verify locations, and coordinate responders using CAD and radio systems.

This role requires strong listening, communication, and multitasking abilities to handle diverse incidents and maintain records in a fast-paced environment.

Qualifications

• Requires a high school diploma or equivalent.
• Accurate typing, active listening, and clear communication essential.
• Certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Active listening

Clear communication

Typing speed

Multitasking

Education

High school diploma or equivalent

Tools

CAD software

Telephone systems

Radio systems

Mapping systems

Job description

Public Safety Dispatch Network in Wells, TX seeks qualified dispatchers/telecommunicators to support emergency and nonemergency responses. You will manage information flow, verify locations, and coordinate responders using CAD and radio systems.

This role requires strong listening, communication, and multitasking abilities to handle diverse incidents and maintain records in a fast-paced environment.