Multi-Agency Emergency Dispatcher - Police/Fire/EMS

Regional 911 Intake Solutions; Mineral Wells (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

medical, dental, and vision coverage

retirement benefits

paid leave

employee-assistance resources

continuing education

Shift differentials, certification ...

Job summary

Regional 911 Intake Solutions seeks qualified police/fire/EMS dispatchers for Wells, TX. The role supports police, fire, rescue, and EMS responses in a combined communications environment, handling calls and coordinating radio assignments across disciplines.

Applicants typically need a high school diploma or equivalent and may require specific dispatch credentials depending on assignment. Training and background checks are part of the process, with possible overtime and shift requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks qualified police/fire/EMS dispatchers for Wells, TX. The role supports police, fire, rescue, and EMS responses in a combined communications environment, handling calls and coordinating radio assignments across disciplines.

Applicants typically need a high school diploma or equivalent and may require specific dispatch credentials depending on assignment. Training and background checks are part of the process, with possible overtime and shift requirements.