Emergency Communications Dispatcher

Regional 911 Intake Solutions; Mattawan (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions in Mattawan, MI is seeking Police Dispatchers to support law enforcement operations by handling requests for assistance and maintaining reliable communication with officers. Duties may include telephone call taking, radio dispatch, and records-system duties.

Ideal candidates have a high school diploma, strong typing, clear radio communication, and the ability to learn jurisdictional geography.

Qualifications

• High school diploma or equivalent.
• Typing speed and accuracy required.
• Clear radio communication and knowledge of geography helpful.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communications

Education

High School Diploma

Job description

Regional 911 Intake Solutions in Mattawan, MI is seeking Police Dispatchers to support law enforcement operations by handling requests for assistance and maintaining reliable communication with officers. Duties may include telephone call taking, radio dispatch, and records-system duties.

Ideal candidates have a high school diploma, strong typing, clear radio communication, and the ability to learn jurisdictional geography.