Emergency Communications Dispatcher

Public Safety Dispatch Network; Mason City (IA); On-site; USD 35,000 - 52,000; Full time

Job summary

Public Safety Dispatch Network seeks qualified Police Dispatchers in Mason City, IA. The role involves receiving police requests, documenting locations and details, and coordinating with officers to ensure timely responses.

Dispatchers work at communications consoles, handling radio and records duties, with potential for varying shifts. A high school diploma or GED is commonly required, with training provided for entry-level staff.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspects, vehicle details, and hazards
• Assign calls to officers based on priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing

Radio comms

Multitasking

Clear communication

Education

High school diploma or GED

Job description

Public Safety Dispatch Network seeks qualified Police Dispatchers in Mason City, IA. The role involves receiving police requests, documenting locations and details, and coordinating with officers to ensure timely responses.

Dispatchers work at communications consoles, handling radio and records duties, with potential for varying shifts. A high school diploma or GED is commonly required, with training provided for entry-level staff.