Emergency Communications Dispatcher: Save Lives & Coordinate

National Public Safety Careers; North Thetford (VT); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers in Thetford, VT seeks Public Safety Dispatcher / Telecommunicator. Duties include taking emergency calls, dispatching police, fire and EMS, verifying incidents, and coordinating resources using CAD, mapping, and radio systems.

A high school diploma or equivalent is commonly required. Applicants should have accurate typing, active listening, clear communication, and the ability to switch between tasks.

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing, active listening and clear communication essential.
• Ability to switch between tasks while following procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD software

Radio systems

Job description

National Public Safety Careers in Thetford, VT seeks Public Safety Dispatcher / Telecommunicator. Duties include taking emergency calls, dispatching police, fire and EMS, verifying incidents, and coordinating resources using CAD, mapping, and radio systems.

A high school diploma or equivalent is commonly required. Applicants should have accurate typing, active listening, clear communication, and the ability to switch between tasks.