Emergency Communications Dispatcher

Public Safety Dispatch Network; Conway (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network seeks a dedicated Public Safety Dispatcher / Telecommunicator in Freedom, NH. You will take emergency and nonemergency calls, coordinate with police, fire and EMS, and use CAD, radio, mapping, and telephone systems to relay critical information.

The role requires quick thinking, accurate typing, active listening, and the ability to switch between tasks. Training, certification requirements, and background checks vary by agency.

Qualifications

• High school diploma or equivalent required.
• Accurate typing and active listening skills.
• Ability to switch between tasks.
• Certifications depend on the services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD systems

Telephone systems

Mapping systems

Radio systems

Job description

Public Safety Dispatch Network seeks a dedicated Public Safety Dispatcher / Telecommunicator in Freedom, NH. You will take emergency and nonemergency calls, coordinate with police, fire and EMS, and use CAD, radio, mapping, and telephone systems to relay critical information.

The role requires quick thinking, accurate typing, active listening, and the ability to switch between tasks. Training, certification requirements, and background checks vary by agency.