Emergency Communications Dispatcher

Ingleside; Ingleside (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

City of Ingleside is seeking a Telecommunications Officer in the Police Department to dispatch law enforcement, fire, and public safety services during assigned shifts. The role requires handling emergency calls, collecting information, and coordinating with officers using TCIC/NCIC networks.

The position emphasizes accuracy in record-keeping, compliance with training, and delivering professional customer service.

Qualifications

• High School or GED required.
• Must possess a valid Texas driver’s license.
• Within six months, obtain TCOLE Telecommunications certification.

Responsibilities

• Operate emergency communication system and dispatch appropriate personnel.
• Answer emergency and non-emergency calls and provide information as needed.
• Transmit and receive information via TCIC/NCIC networks.
• Maintain records and reports in the records management system.
• Provide customer service to department visitors and handle payments.

Skills

Geography knowledge

Radio/teletype operations

Multi-tasking

Public interaction

Record keeping

Education

High School / GED

Texas driver’s license

TCOLE Telecommunications certification

Job description

City of Ingleside is seeking a Telecommunications Officer in the Police Department to dispatch law enforcement, fire, and public safety services during assigned shifts. The role requires handling emergency calls, collecting information, and coordinating with officers using TCIC/NCIC networks.

The position emphasizes accuracy in record-keeping, compliance with training, and delivering professional customer service.