Emergency Communications Dispatcher

Regional 911 Intake Solutions; Idlewild (TN); On-site; USD 38,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions in Idlewild, TN is seeking Police Dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers.

You'll receive emergency and nonemergency calls, document locations and hazards, assign calls to officers, monitor radio traffic, and coordinate with neighboring agencies. A high school diploma is commonly required, and typing accuracy with clear radio communication is essential.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Listening

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Idlewild, TN is seeking Police Dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers.

You'll receive emergency and nonemergency calls, document locations and hazards, assign calls to officers, monitor radio traffic, and coordinate with neighboring agencies. A high school diploma is commonly required, and typing accuracy with clear radio communication is essential.