Emergency Communications Dispatcher

National Public Safety Careers; Heber–Overgaard, Arizona (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators for opportunities in Overgaard, AZ. The role blends information flow between the public and emergency responders, handling call taking, dispatching units, and using computer-aided dispatch systems.

Applicants should have a high school diploma, demonstrate accurate typing, active listening, clear communication, and the ability to multi-task.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Typing accuracy, active listening, and clear communication are essential.
• Ability to switch between tasks and priorities in a fast-paced environment.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multi-tasking

Education

High School Diploma

Job description

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators for opportunities in Overgaard, AZ. The role blends information flow between the public and emergency responders, handling call taking, dispatching units, and using computer-aided dispatch systems.

Applicants should have a high school diploma, demonstrate accurate typing, active listening, clear communication, and the ability to multi-task.