Multi-Agency Public Safety Dispatcher (Police/Fire/EMS)

Public Safety Dispatch Network; Heber–Overgaard, Arizona (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement

Paid leave

Job summary

Public Safety Dispatch Network in Overgaard, AZ is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications environment, you may process calls and manage radio assignments for several response disciplines.

The role requires understanding of response procedures, clear communication, and the ability to adapt to changing priorities while staying within training and authority.

Qualifications

• High school diploma or equivalent is commonly required.
• Cross-training or experience in dispatch disciplines may be needed.
• Credentials such as public safety telecommunicator/emergency medical/fire/police dispatch may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Decision making

Education

High school diploma or equivalent

Tools

Public safety radio systems

Job description

Public Safety Dispatch Network in Overgaard, AZ is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications environment, you may process calls and manage radio assignments for several response disciplines.

The role requires understanding of response procedures, clear communication, and the ability to adapt to changing priorities while staying within training and authority.