Emergency Communications Dispatcher

Regional 911 Intake Solutions; Elizabeth City (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Elizabeth City, NC. The role involves receiving requests for police assistance, documenting locations and suspects, and coordinating with officers to ensure timely responses from a communications center.

Responsibilities include monitoring radio traffic, relaying updates, and maintaining records while adhering to agency procedures. A high school diploma is commonly required, with training provided for entry-level vacancies.

Qualifications

• High school diploma or equivalent; training may be provided for entry-level positions.
• Typing accuracy, clear spoken communication, and ability to learn jurisdiction geography.
• Background checks and security screenings may be required for access to police information systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident details, locations, descriptions, and hazards in records systems.
• Assign calls to available officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay timely updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services as needed.
• Maintain accurate incident records and safeguard restricted information.
• Complete required training and certifications for authorized records inquiries.

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Elizabeth City, NC. The role involves receiving requests for police assistance, documenting locations and suspects, and coordinating with officers to ensure timely responses from a communications center.

Responsibilities include monitoring radio traffic, relaying updates, and maintaining records while adhering to agency procedures. A high school diploma is commonly required, with training provided for entry-level vacancies.