Emergency Police Dispatcher — Critical Communications Operator

Regional 911 Intake Solutions; Red Oak (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Red Oak, NC seeks skilled Police Dispatchers to handle emergency and nonemergency requests, document incidents, and coordinate with officers. You will prioritize calls, monitor radio traffic, and relay critical updates to ensure officer safety and public protection.

Ideal candidates have a high school diploma, typing aptitude, and ability to quickly learn local geography. Background checks and security screenings may apply, with opportunities for call-taking and

Qualifications

• Typing accurately under pressure.
• Clear radio and telephone communications.
• Ability to learn jurisdiction geography.
• Ability to pass background checks and security screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status and radio traffic.
• Relay updates about incidents and safety concerns.
• Conduct records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and protect restricted information.

Skills

Typing

Radio comms

Multitasking

Clear communication

Education

High school diploma or equivalent

Tools

CJIS (Criminal Justice Info Systems)

Job description

Regional 911 Intake Solutions in Red Oak, NC seeks skilled Police Dispatchers to handle emergency and nonemergency requests, document incidents, and coordinate with officers. You will prioritize calls, monitor radio traffic, and relay critical updates to ensure officer safety and public protection.

Ideal candidates have a high school diploma, typing aptitude, and ability to quickly learn local geography. Background checks and security screenings may apply, with opportunities for call-taking and