Emergency Communications Dispatcher

National Public Safety Careers; South Hamilton (MA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Zusammenfassung

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators for opportunities in Hamilton, MA. The role combines communication, technology, and careful decision-making to support emergency response agencies.

Duties include processing requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems. Strong typing, listening, and clear communication are essential, with variable shifts and potential overtime.

Qualifikationen

• High school diploma or equivalent required; entry-level and experienced candidates considered.
• Strong typing, active listening and clear communication skills required.
• Certifications depend on services handled and jurisdiction training standards.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and collect essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Kenntnisse

Typing

Active listening

Clear communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators for opportunities in Hamilton, MA. The role combines communication, technology, and careful decision-making to support emergency response agencies.

Duties include processing requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems. Strong typing, listening, and clear communication are essential, with variable shifts and potential overtime.