Emergency Communications Dispatcher

Public Safety Dispatch Network; Annapolis (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network is offering Public Safety Dispatcher/Telecommunicator opportunities in Crownsville, MD. This role involves processing emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, telephony, mapping, and radio systems.

Applicants typically hold a high school diploma (or equivalent) and must demonstrate accurate typing, active listening, clear communication, and multi-tasking.

Qualifications

• Typing accuracy and active listening required.
• Clear verbal and written communication essential.
• Ability to switch between tasks and follow procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Education

High School Diploma or GED

Job description

Public Safety Dispatch Network is offering Public Safety Dispatcher/Telecommunicator opportunities in Crownsville, MD. This role involves processing emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, telephony, mapping, and radio systems.

Applicants typically hold a high school diploma (or equivalent) and must demonstrate accurate typing, active listening, clear communication, and multi-tasking.