Emergency Communications Dispatcher

Regional 911 Intake Solutions; Ames (NE); On-site; USD 42,000 - 68,000; Full time

Job summary

Regional 911 Intake Solutions is seeking police dispatchers for positions in Ames, NE. Dispatchers receive emergency and nonemergency requests, document details, and coordinate with officers to ensure rapid, accurate information flow.

Applicants should be able to type accurately and communicate clearly by radio and phone, with training available for entry-level candidates. Positions may involve nights, weekends, holidays, and rotating shifts.

Qualifications

• Typing accuracy and ability to transcribe information quickly.
• Clear spoken communication over radio and phone.
• Ability to learn jurisdictional geography and agency procedures.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor status of officers, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking police dispatchers for positions in Ames, NE. Dispatchers receive emergency and nonemergency requests, document details, and coordinate with officers to ensure rapid, accurate information flow.

Applicants should be able to type accurately and communicate clearly by radio and phone, with training available for entry-level candidates. Positions may involve nights, weekends, holidays, and rotating shifts.