Emergency Communications Dispatcher

Regional 911 Intake Solutions; Allamuchy Township (NJ); Vor Ort; USD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional development

Zusammenfassung

Regional 911 Intake Solutions in Allamuchy, NJ, offers Public Safety Dispatcher and Telecommunicator opportunities. You will handle calls, dispatch responders, verify locations, and maintain communications while applying agency procedures.

The role emphasizes accurate typing, active listening, and clear communication, with potential night/weekend shifts and overtime in emergencies. Training and certifications vary by jurisdiction.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Kenntnisse

Typing

Active listening

Clear communication

CAD software

Radio systems

Mapping software

Telephone systems

Ausbildung

High school diploma or equivalent

Tools

CAD software

Radio systems

Mapping software

Telephone systems

Jobbeschreibung

Regional 911 Intake Solutions in Allamuchy, NJ, offers Public Safety Dispatcher and Telecommunicator opportunities. You will handle calls, dispatch responders, verify locations, and maintain communications while applying agency procedures.

The role emphasizes accurate typing, active listening, and clear communication, with potential night/weekend shifts and overtime in emergencies. Training and certifications vary by jurisdiction.