Emergency Communications Coordinator (24/7)

Commonwealth of VA Careers; Staunton (VA); In loco; USD 36.000 - 49.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, vision, and dental insurance

Life insurance

Paid time off

Sick time

Family/personal time

Retirement with cash match

Descrizione del lavoro

Commonwealth of VA Careers seeks an Emergency Coordinator I for Western State Hospital in Staunton, VA. This full-time role supports 24/7 operations, coordinating routine and emergency communications, guiding staff and visitors, and managing access to the facility while upholding strict confidentiality.

The position requires strong customer service skills, healthcare-related experience, and MS Office proficiency, with veteran status favored. Location is Staunton, VA.

Competenze

• Experience in customer service or help desk capacity with ability to communicate clearly and professionally, both verbally and in writing.
• Bilingual in English and another language.
• Certification in MS Office or other computer programs used in the Information Center.
• Experience in healthcare related customer service.
• Higher education in a customer service or a healthcare related field.
• Veteran or veteran spouse.

Mansioni

• Provide positive customer service and service recovery interactions for the hospital that disseminates routine and emergency incident information, provides access control assistance, and initial or follow-up direction to employees, patients, visitors, contractors, public safety and government officials, etc.

Conoscenze

Customer service

Help desk

Communication

Bilingual

Formazione

High school diploma or equivalent

Higher education in healthcare or customer service

Strumenti

MS Office

Descrizione del lavoro

Commonwealth of VA Careers seeks an Emergency Coordinator I for Western State Hospital in Staunton, VA. This full-time role supports 24/7 operations, coordinating routine and emergency communications, guiding staff and visitors, and managing access to the facility while upholding strict confidentiality.

The position requires strong customer service skills, healthcare-related experience, and MS Office proficiency, with veteran status favored. Location is Staunton, VA.