Emergency Care Operations Lead (Veterinary)

Metropolitan Veterinary Associates; Norristown (Montgomery County); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Competitive PTO

Education assistance

Tuition reimbursement

Medical, dental, vision

401(k) match

Uniform allowance

Job summary

Metropolitan Veterinary Associates (MVA) is seeking an enthusiastic and skilled Clinical Support Supervisor to oversee our Emergency Care team. As the Clinical Support Supervisor for the Emergency Department, you’ll supervise daily operations of our Emergency Technicians and Assistants and contribute to a high-standard, collaborative care environment.

The role combines leadership with hands-on veterinary support, including scheduling, training, and stepping in for routine technician duties as

Qualifications

• Licensed CVT with supervisory experience preferred.
• Experience coordinating work processes and scheduling.
• Strong leadership and communication skills.

Responsibilities

• Manage a team of direct reports.
• Schedule, workflow, and task delegation to ensure efficiency and patient care.
• Train and develop team members, ensuring adherence to best practices and high-quality care standards.
• Collaborate with the Director of Operations to implement and improve operational protocols.
• Act as a resource for clinical and administrative staff, addressing concerns and fostering a positive, team-oriented work environment.
• Maintain high communication standards with all team members and ensure delivery of exceptional patient and client care.

Skills

Supervisory experience

Team scheduling

Workflow management

Leadership

Communication

Problem solving

Education

Licensed CVT

Job description

Metropolitan Veterinary Associates (MVA) is seeking an enthusiastic and skilled Clinical Support Supervisor to oversee our Emergency Care team. As the Clinical Support Supervisor for the Emergency Department, you’ll supervise daily operations of our Emergency Technicians and Assistants and contribute to a high-standard, collaborative care environment.

The role combines leadership with hands-on veterinary support, including scheduling, training, and stepping in for routine technician duties as